FAQs

What do I do if I have a burst pipe?

Firstly turn your water off at the water main to your house. This is generally done at the toby box
where your water metre is read(usually on the pavement outside your boundary).
If you have a tank with a pump, turn off the power supply to the pump. Turn off the power to the hot
water cylinder

Should I repair or replace a leaking tap

If you can repair the tap and restore the shine on its finish, tap repair is a perfect option. However,
often we find that if your tap is from 5-10yrs old or older it may be harder to find the correct parts to
fit that exact make and model. Then tap replacement may be easier (and possibly cheaper!).

How much water is wasted from a dripping tap?

A single drop from once tap may not seem like a lot. In fact, it takes 20,000 drops to equal a
single litre. But think about it this way:

  • If you have one tap that leaks 10 times a minute, that’s 14,400 drips per day – 300
    litres per year from a single tap!
  • Multiply that by three taps and it’s almost 1,000 litres!

    If you want to figure out how much your tap is leaking, count how many times it drips in a
    minute. Once you figure that out, you can figure out how many times it drips per hour –
    number of drips x 60 – or per day – drips x 1440. From there, you can divide the total number
    of drips into 20,000 to get the number of litres you could save by calling us for tap repair!

Is there anything I shouldn’t put down my toilet?

You really shouldn’t put ANYTHING down your toilet, except what’s supposed to go down there.
Avoid putting in things like:

  • Baby wipes, napkins, facial tissue or paper towels. While these will flush fine, they don’t
    break down the way toilet tissue does and will cause clogs or damage your septic
    system.
  • Sanitary products or diapers
  • Q-tips, cotton balls or dental floss
  • Hair
  • Food scrap
  • Small toys
  • Cat litter
Is there anything I shouldnt put down my Waste Disposal?

Yes – in fact, there are a lot of things that should never go down a garbage disposal. Fibrous foods,
including celery, asparagus and artichokes can wrap around the blades and choke them. In addition,
you should avoid putting down:

  • Potato skins
  • Bone fragments and eggshells
  • Banana peels
  • Fats / grease
  • Unpopped popcorn kernels
  • Onion skins
  • Fruit pits and seeds
  • Stringy vegetables like asparagus and celery
What should I do if I have a plumbing emergency in Auckland?

In the event of a plumbing emergency in Auckland, the first step is to shut off your water supply to prevent further damage. Next, contact an experienced emergency plumber in East Auckland. We offer fast, reliable services for issues such as leaking pipes, blocked drains, and water leak detection. If you’re dealing with an urgent plumbing problem, don’t hesitate to call us.

What causes a hot water cylinder to stop working?

A hot water cylinder not working can be due to several reasons, such as a broken thermostat, a faulty heating element, or an issue with the power supply. If your hot water cylinder isn’t working properly, it’s best to call a professional plumber to diagnose and repair the problem quickly. Our team can perform emergency hot water repairs to get your system up and running again.

How do I detect a water leak?

Water leak detection in Auckland is essential to prevent damage to your property. Signs of a water leak include increased water bills, damp spots on walls or ceilings, and the sound of running water. If you suspect a water leak, contact our expert team in East Auckland for thorough leak detection services. We’ll identify the source and provide you with a fast solution.

What should I do if I have a leaking pipe?

A leaking pipe can cause significant damage if not addressed quickly. If you discover a leaking pipe, turn off the water supply and call a plumber immediately. Our emergency plumbing services in East Auckland can fix leaks, replace pipes, and restore your plumbing system to full function.

What should I do if my toilet is leaking at the base?

If your toilet is leaking at the base, it’s important to address the issue promptly. Leaks at the base of the toilet are often caused by a faulty wax ring or damaged seal. For fast and reliable toilet leak repairs, call our plumbers in East Auckland for a professional assessment.

How much does it cost to unblock a drain in East Auckland?

The cost of unblocking emergency drains in East Auckland can vary depending on the severity of the blockage and the type of plumbing involved. Our team provides affordable drain unblocking services with transparent pricing. If you’re dealing with a stubborn blockage, give us a call for a quick solution.

Do you offer emergency plumbing services?

Yes, we offer emergency plumbing services throughout Auckland, including Ellerslie and surrounding areas. Whether you have a burst pipe, a hot water issue, or a blocked drain, our experienced team is available 24/7 to handle your plumbing emergencies. Contact us for immediate assistance.