Grace Plumbing
photo of plumber fixing pipes in bathroom

Lots of our clients aren’t sure what exactly we need to know. Here are a few key things you can tell your plumber to give them a head start on your job and make sure they communicate and work as efficiently as possible.

More is more

The more information we have about your job, the better. It allows us to come in armed with knowledge and get to fixing your job quicker. The more we know about your job, the more accurately we can quote, too. We’ve most likely worked on a bunch of similar jobs! The better your plan, the easier our job will be.

Photos of damage/the area

Photos and video are a huge help for us! Getting a good visual of your space or the issue you’re wanting us to deal with will help us get a thorough idea of your job quickly, ensure we have everything we need, let you know if there’s anything to prepare beforehand, and find our way around when we get there. This can save us time, which saves you money. You can easily add pics to our contact form, or email them through 😊

Access to your home

We need to access different areas of your home depending on the job. Be sure to let us know how we can access the different areas of your home that need to be worked on, for example, under the house or in your roof space.

Are you using other tradespeople too?

This is key for us to know! Getting in touch with any other tradespeople working on your job, especially for new builds and bathroom or kitchen renovations, makes sure we get in at the right time. We can figure out the best schedule with the other tradies to make sure plumbing goes in at the right time and we’re not tripping over other trades. We work with a lot of different tradespeople here in Auckland so we’re accustomed to scheduling in with one another and making things work smoothly!

Have you got all your parts?

We work on loads of new builds, bathroom and kitchen renovations, which often involve e tapware and other accessories that need to be hooked up to your plumbing. Let us know what parts you have when you’re booking so that we can let you know what else might need your attention. Remember that getting parts through your plumber can give you a better after installation warranty and servicing so it can be a better option in the long run. Pricing is not more expensive through us as many people are led to believe.

Most of all, remember that our plumbers go through years of training and experience to become certified. There’s a reason there are laws to make sure your plumbing is safe. So be sure to ask us any questions and give us as much info as possible so we can ensure we get it done right and as efficiently as possible.


Contact us about your upcoming plumbing in Auckland. We’re based in Mount Wellington, servicing East Auckland and the greater Auckland region.

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